Frequently Asked Questions

Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods through our secure checkout powered by Shopify Payments.

Is my payment information secure?
Absolutely! All transactions are processed through Shopify's secure payment system, and we never store your payment information.

Shipping & Delivery

How long will it take to receive my order?
Orders typically ship within 1-3 business days. Delivery times vary based on your location, but most orders arrive within 5-7 business days.

Do you ship internationally?
Currently, we ship within the United States and Canada. Please check our shipping page for the most up-to-date information.

How can I track my order?
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Do you offer Pre-Order?
No, we are not a pre-order boutique. All of our items are in-stock and ready to ship from our Los Angeles, California warehouse.

Returns & Exchanges

What is your return policy?
We want you to love your purchase! If you're not completely satisfied, you can return unworn, unwashed items with tags attached within 30 days of delivery for a full refund or exchange.

How do I start a return?
Please contact us through our Contact page, and we'll provide you with return instructions and a return label if applicable.

Sizing & Fit

How do I know what size to order?
Each product page includes detailed sizing information. If you're between sizes or have questions, please don't hesitate to contact us for personalized sizing advice!

Do children's sizes run true to size?
Our children's clothing generally runs true to size, but we recommend checking the specific measurements on each product page for the best fit.

Product Questions

Are your products good quality?
Yes! We've been supplying boutiques for over a decade with these same high-quality items. We carefully select every piece for its craftsmanship and durability.

How often do you add new products?
We add new products daily from our trusted suppliers, so check back often to see what's new!

Still Have Questions?

We're here to help! Please visit our Contact Us page or email us, and we'll get back to you as soon as possible.